When can I expect my order?
Why Have I Not Received My Order, yet I received confirmation that it was delivered?
My shipping address was entered incorrectly, how do I fix it?
Please email us as soon as possible at firstname.lastname@example.org
Provide your name, order number and the correct mailing address. We will update it in our system if it has not already left our facility.
What is your return / refund policy?
We want you to love all KB's merchandise, but if you’re dissatisfied for any reason, we want to make it right. Please visit the Returns and Refunds page [Click Here]. This link will provide you with detailed steps on how to process a return. You may also contact us by email for any customer service requests at email@example.com
Do you ship internationally?
Yes, we ship to the following countries: USA, Canada, Select European Countries.
If you are from a country that is not listed, contact us and we will add it to our shipping zone.